Encourage Sales

Some hotels benefit more from installing electric vehicle charging stations that others.  Qian and Zhang share that “Using evidence from monthly revenue data of 2,774 hotels in Texas of United States (US) between 2015 and 2018, this paper quantifies the economic benefits of hotels hosting Tesla’s charging facilities and finds that nearby attractions amplify the benefits. . . . The findings reveal that upscale hotels benefit more than luxury as well as mid-price and cheaper hotels from hosting Tesla charging facilities.

Cosgun and associates set out to learn how wall coverings influence perceptions of cafés.  They report on a virtual reality based research project: “This study aims to determine the effects of wall covering materials (wood, concrete and metal) used indoors on participants’ perceptual evaluations. . . . Cafes using light-coloured wall covering materials were perceived more favourably than cafes using dark-coloured wall covering materials, and cafes with light-coloured wooden wall coverings were considered as a warmer material (sic) than cafes using concrete and metal.”

Nanu and colleagues investigated how hotel lobby design influences opinions formed of hotels.  They report that their “study investigates preferences of millennial and non-millennial travelers towards hotel lobby design concerning style (contemporary vs. traditional) and biophilic elements [plants] (present vs. absent). This quantitative study is designed as an online, virtual, scenario-based experiment. . . . The findings of the study reveal that the lobby interior design style has a significant impact on booking intention across different generations.

Motoki and teammates studied how coffee shop design influences the experiences of people in them.  The investigators report that “Ratings of taste expectations, likelihood of visiting, and emotions were evaluated for each of 50 coffee shop images. . . . The results demonstrate that more reddish and lighter coloured coffee shop images were associated with the expectation that the coffee shop would serve a sweeter coffee, while more greenish and darker coloured coffee shop images were associated with more sour/bitter/tastier coffee expectations as well as a higher likelihood of visiting.”

Kim and colleagues looked closely at how the number of humans in a restaurant influences products consumed.  They report that they studied “beverage consumption patterns in a real bar setting. Specifically, we examined (a) the effect of visual elements (i.e., consumption-inducing text messages on coasters), (b) the effect of social density, and (c) the joint effect of visual elements and social density. We manipulated coaster type (visual consumption-inducing messages either present or absent), measured social density, and collected sales data.