Research Conversations
Post-pandemic waiting is likely to be much like pre-pandemic waiting, without as much crowding and with lots of hand-sanitizing stations. Neuroscientists have extensively researched positive waiting experiences, and the insights their findings generate are practical and applicable as we move forward to design our future world.
Neuroscientists have carefully investigated how design can encourage us to be on our best behavior and act in ways our societies value. Applying their research makes it more likely we’ll live law-abiding lives, wash our hands, and smile instead of shout at each other.
As we establish new ways of being post-pandemic, it seems particularly important to keep the principles of positive design top-of-mind. They are grounded in rigorous research and have been tested in challenging real world situations.
Designed and natural objects and spaces can awe humans. How? What is awesome? And why does awe matter? Applying neuroscience to answer these questions enriches design practice.
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Design at Work
The Garden Court at the Palace Hotel in San Francisco is a place that works because it graciously applies multiple principles of environmental neuropsychology.