Helping People Stay “On Track” (08-01-22)
Qi, Lu, and Chen’s research confirms the wayfinding-related findings of previous studies; being able to see the outdoors as we walk inside a building helps us keep track of where we are and find our way to a desired location. They report that “General hospitals in China always present significant wayfinding problems due to their sizes and complexity. Poor wayfinding often leads to a frustrating and stressful user experience. . . . We conducted an experiment in which 117 college students, aged 18–33 . . . performed two tasks in virtual reality environments of outpatient clinics. . . .