Buell, Kim, and Tsay found that there are positive repercussions when chefs and people ordering food can see each other. The team created “transparency” by linking chefs and people ordering in their restaurants via video conferencing software on iPads. They determined via “two field and two lab experiments in food service contexts . . . that reciprocal transparency, where both consumers and employees can see each other, can improve both consumer experiences and objective service quality. . . . Customer perceptions of service value were higher when chefs could observe them . . .
interior design psychology
Huangfu and team studied links between workplace cleanliness and employee attitudes toward counterproductive work behavior (CWB). They learned, working with a group of participants in China, that “participants working in a clean environment tended to regard CWB as less acceptable than did those in a dirty environment, that is, a cleaner environment led to harsher judgment.
Glimcher and Tymula studied the effects of outdoor light intensity on risk taking behavior over a two-year period. They “found that increased luminance leads to less risk taking. . . . the effects are . . . consistent, significant.” Some useful definitions: “Risk attitudes refer to people’s willingness to take known risks. . . . ‘luminance’ is a measurement of the amount of light that falls on the surface of the earth.
Temperature influences decision-making. Working with people experiencing temperatures perceived as comfortable, Hadi and her team learned that “cold (warm) temperatures may lead individuals to rely more (less) on emotions when making decisions.” So, when cold people are more likely to make emotion-based decisions and the reverse is true for those who are warm. Also, “participants in the affective [emotional] task conditions showed a significant average increase in [perceived] temperature while those individuals in the cognitive condition displayed a significant average decrease in temper
Fulcher and Hayes’s work confirms that surface colors send powerful messages. The duo worked with a group of children from 5 to 10 years old (average age a little over 7) finding that “children took longer to build a feminine object [feminine: cat; masculine: dinosaur] with blue bricks than with pink bricks. In the free-play task, boys built more masculine objects than girls did, regardless of the color of bricks they were given. . . . . These findings suggest that toy color and type can impact how children interact and play with toys.”
Travers and her colleagues investigated the link between walkability and actual walking among a group of Australian adults over 65 years old. Looking at areas in a 400-meter radius around participants’ homes, the team “found no association between walkability of the built environment and walking behavior of participants. Although retirement village residents lived in more highly walkable environments, they did not walk more and their overall levels of physical activity were lower than those of community residents.”
Lowe and Ramanathan investigated the consequences of acoustic reverberation in retail spaces. They found that “relatively higher levels of acoustic reverberation can increase a consumer’s willingness to try unfamiliar products. . . . Reverberation (reverb) refers to the prolongation of sound (Valente, Hosford-Dunn and Roeser 2008). Extremely high levels of reverberation might be understood or described as echo. . . . Reverb levels are affected by the characteristics of an environment in which a sound is made.
Cialone and her team evaluated differences in responses to images. They asked professional sculptors, architects, and painters as well as a control group of people with other professions questions “about spatially complex pictures [Google street view, interior of St. Paul’s church, for example]. . . . Profession profoundly relates to how we think about space. . . .
Luffarelli and his colleagues researched associations to symmetrical and asymmetrical logos. Building on research showing that “symmetrical (asymmetrical) brand logos . . . . [are] evaluated more (less) favorably (Henderson & Cote, 1998),” the Luffarelli team found that “visual asymmetry is associated with excitement in memory. . .
Drew reports on a symposium held at the 2017 meeting of the Association for Psychological Science that focused on how the form of our bodies influences our thoughts.