Verhagen and teammates studied links between consumer in-store experiences and those they have online. The investigators determined that “consumer evaluations of a firm’s online store have been found to be influenced by consumer interactions with the firm’s in‐store personnel. . . . we propose hypotheses and accordingly model in‐store personnel’s competence and friendliness as determinants of online store usefulness, online store enjoyment, and online store value. Using consumer data collected from two Dutch multichannel retailers, we test this model. . . .
Coskun, Gupta, and Burpaz studied how in-store crowds and store neatness influence shoppers’ behaviors. They report that “each participant in one of the four conditions was shown visuals of a store. . . . in the low crowded conditions, two people were visible in the visuals but in the high crowded condition, 14 people were visible. In the low messy condition, merchandise was organized well on the displays and racks, but in the high messy condition, merchandise was scattered. . .
Glass staircases are regularly found in an assortment of environments.
Krukar and Dalton evaluated how the display of visual artworks influences responses to them.
Chang and Baskin-Sommers set out to learn more about how a disorderly neighborhood can influence trust.
Shepley and colleagues investigated links between urban green space and nearby crime.
Schlager, de Bellis and Hoegg studied links between weather conditions and product evaluations; their findings are relevant to any group presenting options to others.
Kim and teammates studied worker comfort via data collected in a “typical” office building.
Particular sorts of outdoor play spaces have more positive effects on children’s health and mental development.
Ingvarsdottir and Balkenius probed the relationship between the apparent weight of an object and how shiny/matte its finish is.