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Post-Occupancy Evaluation

How Clients Can Learn From Post-Occupancy Evaluations

Designers often like to review a project’s performance after completion because it provides information that can help perfect the design, or add value to the firm’s next project. Getting a client to recognize the value of such a review can be more difficult, because the value to the client is harder to quantify. Yet, a post-occupancy evaluation (POE) can facilitate organizational learning by the clients that sponsor it. How can this occur? 

Knowledge, Expectations, and Behavior in Green Buildings

In one study, greater perceived comfort in a green building was not related to knowledge about the building or personal control of the ambient environment.

Psychological Responses to Green Workplaces

Occupant satisfaction is higher in green buildings.

Landscape Post-Occupancy Evaluation

Determining user responses requires a post-occupancy evaluation (POE). Although their use is less frequent in landscape design, this example illustrates how widely applicable the POE process can be.

Healing Gardens: Case Study Results and Design Implications

The aim of a healing garden is to provide a place of respite and renewal. Yet such a goal has to include the different needs of patients, visitors, and staff. An evaluation of how three healing gardens at a pediatric cancer center were used and appreciated provides insight into maximizing the use of healing gardens for these diverse populations.

Building and Project Feedback: New Approaches

One widely held tenet of better building design is the importance of learning from the successes and deficiencies of current or just-built projects. Often such learning has been done during a post-occupancy evaluation (POE). Several articles cover new approaches to eliciting and implementing project feedback.

The Zoo Experience: More than Education

Parent interactions with children are an important reason families visit zoos.

What are the most important benefits sought by zoo visitors? What can surveys and a post-occupancy evalutation reveal about zoo design?

New Rule for Post-Occupancy Evaluations

The North Carolina State Building Commission has now been authorized, to establish POE rules for various bodies within the responsibility of the State Construction Office. This is believed to be the first POE requirement at the state level.

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