Psychotherapy Waiting Rooms (07-14-21)

Noble and Devlin studied patient experiences in psychotherapy waiting rooms.  They found via an online survey that “waiting rooms that were welcoming and comfortable as well as large and spacious rated higher for the quality of care and comfort in the environment anticipated by the participant; those that were cramped and crowded rated lower.”

Lilly Noble and Ann Devlin. 2021. “Perceptions of Psychotherapy Waiting Rooms:  Design Recommendations.”  HERD:  Health Environments Research and Design Journal, vol. 14, no. 3, pp. 140-154, https://doi.org/10.1177/19375867211001885