Data Mining IEQ Information (04-19-21)

Chinazzo analyzed data collected from online job reviews for large organizations posted on Glassdoor to learn more about indoor environmental quality and its repercussions.   Analyses revealed that “(1) IEQ complaints mostly arise in workplaces that are not office buildings, especially regarding poor thermal and indoor air quality conditions in warehouses, stores, kitchens, and trucks; (2) reviews containing IEQ complaints are more negative than reviews without IEQ complaints. The first result highlights the need for IEQ investigations beyond office buildings. The second result strengthens the potential detrimental effect that uncomfortable IEQ conditions can have on job satisfaction.”

Giorgia Chinazzo.  “Investigating the Indoor Environmental Quality of Different Workplaces Through Web-Scraping and Text-Mining of Glassdoor Reviews.”  Building Research and Information, in press,