Designing Observed Busyness into US Workplaces (03-22-17)

Bellezza, Paharia, and Keinan found that people link appearing busy with perceived higher status, at least in American workplaces.  Their findings indicate that it may be desirable to eliminate visual shielding around some busy people, in the US, for example, those doing work that doesn’t require them to focus.  The Bellezza team determined that “Americans increasingly perceive busy and overworked people as having high status. . . . the authors conducted a series of studies, drawing participants mostly from Italy and the US. While busyness at work is associated with high status among Americans, the effect is reversed for Italians, who still view a leisurely life as representative of high status.”

“Lack of Leisure:  Is Busyness the New Status Symbol.”  2017.  Press release, Journal of Consumer Research, http://www.ejcr.org/publicity/2017-March/March2017Release1.pdf