Support Customer Satisfaction

The Daylighting Collaborative presents daylighting design guidelines at the web address noted below.  

Kolb, Gockel, and Werth confirmed that temperature does indeed affect behavior.

Music influences customer satisfaction, and scientists have a reason why.

Spaces communicate nonverbally – we’ve known that for some time – but sometimes there’s debate about exactly what they're  saying. 

How do the items on display in a therapist’s office influence the way that therapist is perceived? 

Researchers Sandra Whitehouse, James W. Varner, Michael Seid, Clare Cooper Marcus, Mary Jane Ensberg, Jennifer Jacobs and Robyn Mehlenbeck examined the Leichtag Healing Garden at the Children’s Hospital and Health Center in San Diego to identify aspects of gardens that relax and heal.

Fred Dust and Patrice Martin, both of IDEO, have learned a lot about the design of effective workspaces through their observational research at hotels.

The agenda at HealthcareDesign.08 had insightful discussions of how human beings interact with their surroundings.

Patrons prefer different restaurant seats under different situations.