Steelcase commissioned IPSOS to poll 10,500 workers in 14 different countries about their level of engagement with their employer and the design of their workplace. Steelcase learned that “employees who are highly satisfied with the places they work are also the most highly engaged.” This matters because “engaged employees are more productive, have lower turnover rates, lower absenteeism and drive higher profits.” Disengaged workers did not feel that their work environments supported their ability to:
- “Concentrate easily (85%)
- Easily and freely express and share my ideas (84%)
- Feel relaxed, calm (85%)
- Accommodate mobile workers (79%)
- Feel a sense of belonging to my company and its culture (84%)
- Work in teams without being interrupted or disrupted (87%)
- Choose where to work within the office, based on the task I am doing (86%)
- Socialize and have informal relaxed conversations with colleagues (65%)”
Information was gathered in France, Germany, Belgium, Netherlands, Spain, UK, Poland, Russia, Turkey, US, Canada, Mexico, India, and China.
Steelcase also reports that “worldwide, actively disengaged workers continue to outnumber engaged ones at a rate of nearly 2-to-1, according to Gallup’s most recent 142-country study, ‘The State of the Global Workplace.’”
“Boosting Employee Engagement: Place Matters.” 2014. 360 Degrees, vol. 68, pp. 4-5.